Dear Lela,
With regards to the rejected perdiem payment due to old bank account used, we have been informed by our central services that there is not return of payment till date.
Could you please share the following message with your bank to trace the payment?
{1:F01CITIUS33AXXX0000000000}{2:I103TBCBGE22XXXXN}{3:{108:195210514510UU01}{111:
001}{121:730a8855-082d-4c8b-aa14-608a79d93006}}{4:
:20:G0191411070601
:23B:CRED
:32A:190522USD447,
:33B:USD447,
:50K:/****70001
WORLD HEALTH ORGANIZATION-WHO
HEADQUARTERS 20, AVENUE APPIA GENEV
A 27,SWITZERLAND
:52A:CITIIE2XXXX
:59:/GE79***************251
TSOTSORIA MS LELA
N10A ASATIANI STR.
TBILISI,GEORGIA
:70:TRAVEL REIMBURSEMENT TR1551004
:71A:OUR
:72:/INS/CITIIE2X
-}
Thank you so much
Rosario Espinola
Programme Assistant
Health Technologies and Pharmaceuticals Programme
Division of Health Systems and Public Health
WHO Regional Office for Europe
Email:
espinolasanchezr@who.int
Tel: +45 45 33 66 04
From: Lela Tsotsoria <ltsotsoria@moh.gov.ge>
Sent: Thursday, May 23, 2019 9:42 AM
To: ESPINOLA SANCHEZ, Rosario <espinolasanchezr@who.int>
Cc: GIGAURI, Tinatin <gigaurit@who.int>
Subject: RE: INC1796293 - TR1551004 - TSOTSORIA,MS LELA **TRL89088
Dear Rosario,
Thank you for your support. I received My per diem.
I will ask my bank to send me document for money return.
With best regards, Lela
From: ESPINOLA SANCHEZ, Rosario [mailto:espinolasanchezr@who.int]
Sent: 23 May, 2019 11:10
To: Lela Tsotsoria <ltsotsoria@moh.gov.ge>
Cc: GIGAURI, Tinatin <gigaurit@who.int>
Subject: FW: INC1796293 - TR1551004 - TSOTSORIA,MS LELA **TRL89088
Dear Lela,
Could you please provide the confirmation from your bank for when the payment is being returned to WHO?
With kind regards,
Rosario
From: MUHAMAD, Ahmad Zikri
Sent: Thursday, May 23, 2019 8:46 AM
To: ESPINOLA SANCHEZ, Rosario <espinolasanchezr@who.int>
Cc: ltsotsoria@moh.gov.ge; ABD RAHMAN, Ahmad Farhan <abdrahmana@who.int>; Global Service Desk <globalservicedesk@who.int>;
AHMAD KAMAL, Norzulaini <ahmadkamaln@who.int>; GAN, Hui Leng <ganh@who.int>; LAU, Chuen Sia <lauc@who.int>
Subject: RE: INC1796293 - TR1551004 - TSOTSORIA,MS LELA **TRL89088
Dear Rosario,
Thank you for the below confirmation. Please be informed, this payment was already processed on 21-May-2019 and transmitted to the old beneficiary bank account with value 22-May-2019. We can only re-transfer the per diem to the new account
in the event that the payment is rejected and returned back to our account. Till date we have yet to receive the return of funds. We will initiate our WHO Banker to investigate for payment tracer and will revert once we have received their feedback.
To expedite the tracer, could you kindly advise the payee to obtain the confirmation from her bank for when the payment is being returned back to us. Below is the payment proof for reference.
Thank you
Regards,
Ahmad Zikri MUHAMAD
Senior Finance Assistant
GMG/GSC/GFI/AP/CPP
World Health Organization-Global Service Centre
Prima 7 Bldg., Blok 3510,
Jalan Teknokrat 6, 63000 Cyberjaya, Selangor, Malaysia
General Line :
+60 3 8871 7111 | Direct Line :
17463 | Fax :
+60 3 8871 7117
email : muhamada@who.int
From: ESPINOLA SANCHEZ, Rosario
Sent: Thursday, May 23, 2019 2:16 PM
To: AHMAD KAMAL, Norzulaini <ahmadkamaln@who.int>; GAN, Hui Leng <ganh@who.int>; MUHAMAD, Ahmad Zikri <muhamada@who.int>
Cc: ltsotsoria@moh.gov.ge; ABD RAHMAN, Ahmad Farhan <abdrahmana@who.int>; Global Service Desk <globalservicedesk@who.int>
Subject: RE: INC1796293 - TR1551004 - TSOTSORIA,MS LELA **TRL89088
Dear Zulaini,
Kindly be informed that bank details have been updated in GSM.
Much appreciated if you could give us an estimation of the time that it will take to transfer the per-diem to Ms Lela Tsotsoria’s new account
.
Thank you and best regards,
Rosario Espinola
Programme Assistant
Health Technologies and Pharmaceuticals Programme
Division of Health Systems and Public Health
WHO Regional Office for Europe
Email:
espinolasanchezr@who.int
Tel: +45 45 33 66 04
From: AHMAD KAMAL, Norzulaini
Sent: Wednesday, May 22, 2019 11:21 AM
To: ESPINOLA SANCHEZ, Rosario <espinolasanchezr@who.int>; GAN, Hui Leng <ganh@who.int>; MUHAMAD, Ahmad Zikri <muhamada@who.int>
Cc: ltsotsoria@moh.gov.ge; ABD RAHMAN, Ahmad Farhan <abdrahmana@who.int>; Global Service Desk <globalservicedesk@who.int>
Subject: RE: INC1796293 - TR1551004 - TSOTSORIA,MS LELA **TRL89088
Dear Rosario
Please proceed to update TSOTSORIA,MS LELA **TRL89088 bank details in GSM – AP Self Service Page. Please let us know once update has been approved for our next processing
In the meantime we will request for banking team to run payment tracer for TR1551004
Dear Gan/Zikri
Below email refer
Kindly assist to run a payment tracer for TR1551004
|
Supplier |
TSOTSORIA,MS LELA **TRL89088 |
|
Supplier Num |
122873 |
|
Supplier Site Name |
CONTACT |
|
Invoice Date |
16-May-19 |
|
Invoice Num |
TR1551004 |
|
Invoice Curr |
USD |
|
Invoice Amount |
447 |
|
Pay Group |
GBCITI0101 |
|
Payment Value Date |
21-May-19 |
Thank you
Regards
Zulaini
From: GlobalServiceDesk@who.int <GlobalServiceDesk@who.int>
Sent: Wednesday, May 22, 2019 9:01 AM
To: AHMAD KAMAL, Norzulaini <ahmadkamaln@who.int>
Subject: INC1796293 has been assigned to you
|
Number: |
INC1796293 |
|
Title: |
FW: Payment Advice |
|
Requestor Name: |
, Guest |
|
Requestor GPN: |
|
|
Requestor Office: |
|
|
Configuration Item: |
|
|
Description: |
Dear Rosario, |
|
|
|
|
Area: |
GSM |
|
Category: |
Travel |
|
Subcategory: |
Travel requests |
|
Priority: |
3 - Moderate |
|
State: |
Active |
|
Urgent: |
true |
|
Emergency: |
false |
|
Notes (Internal): |
21-05-2019 17:15:39 CEST - Zahidah MD ZIN Notes (Internal) Dear Travel Ops Team, |
|
Comments: |
21-05-2019 17:05:17 CEST - Rosario ESPINOLA SANCHEZ Case Updates reply from:
espinolasanchezr@who.int 21-05-2019 16:36:25 CEST - Guest Case Updates received from: ltsotsoria@moh.gov.ge |
Ref:MSG6448775