ISSA European Network Webinar: Artificial intelligence for social security institutions

Artificial intelligence (AI) is changing the way social security institutions are delivering their services. From the automation of internal processes to direct interaction with the public, how can institutions concretely take the most advantage of this new technology?

In collaboration with the Polish Social Insurance Institution, the ISSA European Network (IEN) is organizing this webinar to discuss the potential and opportunities of artificial intelligence for social security institutions, but also to look at the risks and challenges. Another important aspect will be to discuss how social security institutions can create a favourable environment to allow for the successful implementation of adequate and efficient AI solutions.

Language: English

Speakers:

• Gertruda Uścińska, President, Social Insurance Institution, Poland and Chairperson of the ISSA European Network
• Moinul Zaber, Senior Academic Fellow, Electronic Governance Institute, United Nations University
• Jean-Marc Vandenbergh, General Administrator, Auxiliary Unemployment Benefits Fund, Belgium
• Patrick Demers, Senior Data Analyst and Nicholas Edgar, Researcher and Analyst, Employment and Social Development Canada

The webinar will examine the following questions:

• What potential does artificial intelligence hold for social security institutions and how can this technology support their activities?
• What are the risks and challenges of AI?
• What kind of AI solutions have already been implemented by social security organizations? What were their experience and which lessons have been learnt?
• Which measures do social security institutions have to take in order to be able to successfully implement adequate and efficient AI solutions?

The webinar is open to ISSA members and there is no registration fee.

Register on the ISSA website:

ww1.issa.int/webinar-2020-09-22

 
ISSA General Secretariat
Contact: E: ISSAEVENTS@ilo.org

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