Dear Participant,

 

Account Activation

Thank you for your registration. If appears that you have not yet activated your WHO guest account, which will be required to securely access the WHO virtual meeting platform. An invitation to activate your account was sent to your email address earlier this week. You are requested to activate the account as soon as practicable. If you did not receive the invitation, please contact WHA IT Support Team at WHA-ITsupport@who.int.

 

Testing connection to the WHA73 virtual meeting platform:

For the smooth running of the upcoming virtual sessions of WHA73, it is imperative for participants to activate their accounts and test their connection to the virtual meeting platform.

 

The following sessions will be available for participants to conduct practice connections:

 

• Saturday, 16 May 2020 09:00-12:00 CEST (GMT+2)
• Saturday, 16 May 2020 14:00-17:00 CEST (GMT+2)
• Sunday, 17 May 2020 14:00-17:00 CEST (GMT+2)
• Monday, 18 May 2020 09:00-10:00 CEST (GMT+2)

 

For the practice sessions, participants should use a browser on their computers to connect to the following link:

 

https://interpret.world/login=S-WHO-Meeting-s

 

This exercise should be done from the computer and location to be used to connect to the actual virtual sessions of the WHA next week.

 

To connect to the practice session, you will be asked to log on using your WHO guest account (please activate your account first). During the logon process, you will need to enter your email as username, your password and one time SMS code sent to your mobile phone.

 

During the practice session, you will be able to test your connection, and try the functions of the platform with the support of moderators connected to the sessions.

 

The requirements for the connection are as follows:

 

• A standard browser running on a personal computer is enough to connect to the platform. Google Chrome is recommended. Firefox and Microsoft Edge (80+) are also supported.
• An Internet connection with bandwidth of 2mbps or higher is required.
• Headsets with microphones and webcam are required for speakers to make interventions.
• Tablets or mobile devices are not recommended for participating in the virtual sessions.

 

If there are any issues with your account or connection, WHA IT support team may be contacted at: WHA-ITsupport@who.int.

 

When a practice session is in progress, you can also reach support at:

 

• Phone: +41 22 791 21 11 (call centre staff will help connect to the support team)
• Zoom: https://who.zoom.us/j/92733119478  (ID: 927 3311 9478; password: WHA2020#)
• Interprefy: https://who.interpret.world/login=S-WHA-ITsupport  

 

Outside of the designated slots for practice sessions, you can test your computer and internet connection by opening the following link: https://who.interpret.world/login=S-WHO-QA-test.

 

Best regards,

 

WHA73 Support Team